Junior Technical Monitoring Specialist

RECRUITED BY:

WAZDAN SERVICES LIMITED

Do you value contact with people? You're familiar with indicators and charts? Would you like to support us in the customer service process while developing your knowledge in IT? Great! You are the one we are looking for!

Technical Support

Full-time

On- site

B2B Contract of Mandate

Junior

Requirements

You’re a perfect fit if:

you have general knowledge of internet technologies (computer networks, communication protocols, data formats);
you are proficient in reading and analyzing indicators, charts and logs of computer applications;
you have good English language skills in speaking and writing;
you have strong organisational skills and work discipline;
you are able to work independently;
you are available for 3-shift work pattern (including weekends and holidays).

Job Description

You will be responsible for:

observation of operational elements indicators of the Wazdan Platform;
responding to failures and problems - contacting the secondary support and customer technical support;
communicating with customers (e-mail, chat) in the field of noticed and reported problems;
preliminary analysis and selection of events for further analysis by the second and third lines of support;
keeping a journal of events, failures, and incidents.

What's in it for you?

Various forms of employment

Excellent renumeration

Development opportunities

Training & courses reimbursement

Flexible working hours

Remote work options

Friendly atmosphere

Fitness reimbursement

Private healthcare

Mondays with Pyszne.pl

Team social events

Chill-out zone

No dress code

New baby gift box

Christmas & Easter gifts

4 Simple Steps to Join #TeamWazdan

1. Apply

Share your Resume and show us what you’ve got.

2. Let’s meet

We’ll check if we speak the same language.

3. Take the challenge

Put your skills into practice.

4. Welcome to #TeamWazdan!

You’ve just started your adventure in GameDev!

Lingering questions?

Get in touch with our HR Manager.

Send e-mail

Call

We are fuelled by passion

Wazdan is a renowned, award-winning game developer. Or games are certified in 25+ regulated markets and enjoyed by millions of players worldwide. We offer 180+ HTML5 games and release 40+ new titles each year.

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