Junior Technical Monitoring Specialist



Do you value contact with people? You're familiar with indicators and charts? Would you like to support us in the customer service process while developing your knowledge in IT? Great! You are the one we are looking for!

Technical Support

contract_icon Full-time
place_icon On- site
salary_icon B2B Contract of Mandate
experience_icon Junior


You’re a perfect fit if:

  • you have general knowledge of internet technologies (computer networks, communication protocols, data formats);
  • you are proficient in reading and analyzing indicators, charts and logs of computer applications;
  • you have good English language skills in speaking and writing;
  • you have strong organisational skills and work discipline;
  • you are able to work independently;
  • you are available for 3-shift work pattern (including weekends and holidays).
Job Description

You will be responsible for:

  • observation of operational elements indicators of the Wazdan Platform;
  • responding to failures and problems - contacting the secondary support and customer technical support;
  • communicating with customers (e-mail, chat) in the field of noticed and reported problems;
  • preliminary analysis and selection of events for further analysis by the second and third lines of support;
  • keeping a journal of events, failures, and incidents.

What's in it for you?

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Various forms of employment

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Excellent renumeration

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Development opportunities

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Training & courses reimbursement

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Flexible working hours

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Remote work options

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Friendly atmosphere

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Fitness reimbursement

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Private healthcare

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Mondays with Pyszne.pl

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Team social events

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Chill-out zone

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No dress code

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New baby gift box

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Christmas & Easter gifts

4 Simple Steps to Join #TeamWazdan

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1. Apply

Share your Resume and show us what you’ve got.

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2. Let’s meet

We’ll check if we speak the same language.

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3. Take the challenge

Put your skills into practice.

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4. Welcome to #TeamWazdan!

You’ve just started your adventure in GameDev!

Lingering questions?

Get in touch with our HR Manager.

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We are fuelled by passion

Wazdan is a renowned, award-winning game developer. Or games are certified in 25+ regulated markets and enjoyed by millions of players worldwide. We offer 180+ HTML5 games and release 40+ new titles each year.

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Tell us about yourself

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I hereby consent to my personal data being processed by Wazdan Services Limited Sp. z o.o. Oddział w Polsce for the purpose of considering my application. The data provided may be transferred for the implementation of the indicated purposes only to entities authorized under the provisions of law, as well as entities authorized on the basis of contracts concluded by the company.

Providing personal data by users is voluntary. Users have the right to access their data and correct it. By clicking the "Apply" button, you agree to the processing of your personal data contained in the recruitment application by Wazdan Services Limited Sp. z o.o., with headquarters at Technologiczna 4/1B.11, 45-839 Opole, for the purpose of recruiting for the position indicated in the job offer. We kindly inform you that we will contact only selected candidates.
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