Technical Monitoring Specialist
RECRUITED BY:
WAZDAN SERVICES LIMITED
Archived
Do you value contact with people? You're familiar with indicators and charts? Would you like to support us in the customer service process while developing your knowledge in IT? Great! You are the one we are looking for!
Technical Support
Full-time
On- site - Opole
B2B
Contract of Mandate
Mid
You’re a perfect fit if:
- you have general knowledge of internet technologies (computer networks, communication protocols, data formats);
- you are proficient in reading and analyzing indicators, charts and logs of computer applications;
- you have good English language skills in speaking and writing;
- you have strong organisational skills and work discipline;
- you are able to work independently;
- you are available for 3-shift work pattern (including weekends and holidays).
You will be responsible for:
- observation of operational elements indicators of the Wazdan Platform;
- responding to failures and problems - contacting the secondary support and customer technical support;
- communicating with customers (e-mail, chat) in the field of noticed and reported problems;
- preliminary analysis and selection of events for further analysis by the second and third lines of support;
- keeping a journal of events, failures, and incidents.
What's in it for you?
Various forms of employment
Excellent renumeration
Development opportunities
Training & courses reimbursement
Flexible working hours
Remote work options
Friendly atmosphere
Fitness reimbursement
Private healthcare
Pyszne Pay card
Team social events
Chill-out zone
No dress code
New baby gift box
Christmas & Easter gifts
Various forms of employment
Excellent renumeration
Development opportunities
Training & courses reimbursement
Flexible working hours
Remote work options
Friendly atmosphere
Fitness reimbursement
Private healthcare
Pyszne Pay card
Team social events
Chill-out zone
No dress code
New baby gift box
Christmas & Easter gifts
4 Simple Steps to Join #TeamWazdan
1. Apply
Share your Resume and show us what you’ve got.
2. Let’s meet
We’ll check if we speak the same language.
3. Take the challenge
Put your skills into practice.
4. Welcome to #TeamWazdan!
You’ve just started your adventure in GameDev!
We are fuelled by passion
Wazdan is a renowned, award-winning game developer. Or games are certified in 30+ regulated markets and enjoyed by millions of players worldwide. We offer 250+ HTML5 games and release 40+ new titles each year.
